Contact us
FREQUENTLY ASKED QUESTIONS
Giftribute is a premium online gifting platform offering thoughtfully curated gifts, personalized products, flower arrangements, hampers, and special occasion gifts delivered across the UAE.
We currently deliver across the United Arab Emirates. Delivery availability may vary depending on the selected product and location.
All orders are processed promptly, and delivery is completed within 2-3 working days from the date of order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Yes. You can add a complimentary personalized gift message during checkout.
Once your order has been confirmed and dispatched, you'll receive updates via email.
If your order has not yet been prepared or dispatched, we'll do our best to accommodate your request. Please contact our support team immediately.
We currently do not offer same-day delivery. To ensure that every gift is carefully prepared and delivered with the quality and attention it deserves, we recommend placing your order in advance.
We accept secure online payments through major credit and debit cards, along with other payment methods available during checkout. COD and Tabby is also available.
Our delivery team will attempt to contact the recipient or the sender to arrange a suitable delivery. Depending on the product, alternative delivery arrangements may be made.
If there's an issue with your order, please contact us within 24 hours, and we'll work to resolve it promptly.
Customer satisfaction is our priority. If your order arrives damaged or incorrect, please contact us immediately with photos, and we'll review the issue and provide an appropriate solution.
You can reach us by:
- Email: contact@giftribute.com
- Phone: +971 54 131 82 83
- Contact Form on our website
Our support team typically responds within one or two business days.