Last updated: [DD Month YYYY]

This Privacy Policy explains how Giftribute LLC (“we”, “us”, “our”) collects, uses, discloses, stores, and protects personal data when you access or use https://giftribute.com
(the “Website”), in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable laws of the United Arab Emirates.

By using our Website or services, you acknowledge that you have read and understood this Privacy Policy.

  1. Definitions

Personal Data: Any information relating to an identified or identifiable natural person.

Data Subject: An individual whose personal data is processed.

Processing: Any operation performed on personal data, including collection, storage, use, disclosure, or deletion.

Controller: Giftribute LLC, which determines how and why personal data is processed.

  1. Information We Collect

We may collect the following categories of personal data:

2.1 Information You Provide Directly

Full name

Email address

Phone number

Billing and delivery addresses

Order details and gift customization preferences

Messages, inquiries, or customer support communications

Payment information is processed securely via third-party payment gateways. Giftribute LLC does not store credit or debit card details.

2.2 Automatically Collected Information

IP address

Browser type and device information

Operating system

Website usage data, including pages visited and time spent

Cookies and similar tracking technologies

2.3 Information from Third Parties

Payment confirmations from payment service providers

Delivery status from logistics and courier partners

Marketing and analytics data from advertising platforms

  1. Purpose of Data Collection

We process personal data for the following purposes:

To process and fulfill orders, deliveries, and returns

To provide customer support and respond to inquiries

To manage gift customization, messages, and preferences

To improve website functionality, services, and user experience

To send order updates, service notifications, and transactional communications

To send promotional communications where consent has been provided

To comply with legal and regulatory obligations

To protect against fraud, misuse, or security risks

  1. Legal Basis for Processing

Under UAE PDPL, we process personal data based on one or more of the following lawful grounds:

Your explicit consent

Performance of a contract with you

Compliance with legal obligations

Legitimate business interests that do not override your rights

  1. Cookies and Tracking Technologies

Giftribute LLC uses cookies and similar technologies to:

Enable essential website functions

Analyze website traffic and performance

Enhance personalization and user experience

Support marketing and advertising campaigns

You can control or disable cookies through your browser settings. Disabling cookies may limit certain website features.

  1. Data Sharing and Disclosure

We do not sell personal data.

We may share personal data with trusted third parties, including:

Payment service providers

Courier and logistics partners

Website hosting and IT service providers

Marketing, analytics, and advertising partners

Government or regulatory authorities when required by law

All third parties are contractually required to safeguard personal data and use it only for authorized purposes.

  1. International Data Transfers

Where personal data is transferred outside the United Arab Emirates, Giftribute LLC ensures that:

Transfers comply with UAE PDPL requirements

Appropriate contractual and technical safeguards are implemented

Data is protected to an adequate and lawful standard

  1. Data Retention

We retain personal data only for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy

Meet legal, accounting, or regulatory requirements

Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

  1. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

SSL encryption

Secure servers and access controls

Restricted internal access to personal data

Regular system monitoring and security reviews

Despite these measures, no system is completely secure, and we cannot guarantee absolute security.

  1. Your Rights Under UAE Law

In accordance with UAE PDPL, you have the right to:

Access your personal data

Request correction of inaccurate or incomplete data

Request deletion of your personal data

Withdraw consent at any time, where processing is based on consent

Object to or restrict certain data processing activities

Requests may be submitted using the contact details below.

  1. Marketing Communications

You will receive marketing communications from Giftribute LLC only if you have opted in.
You may unsubscribe at any time via the link in our emails or by contacting us directly.

  1. Children’s Privacy

Our Website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.

  1. Third-Party Links

Our Website may contain links to third-party websites.
Giftribute LLC is not responsible for the privacy practices or content of those websites.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

  1. Contact Information

For questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:

Giftribute LLC
Email: support@giftribute.com

Address: United Arab Emirates